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Return Policy/Waranty

Here at CowboyBootsOnline.com we offer Free Exchanges (which means we will send you another size free when original pair is returned at your expense, as long as boots are the same price, if not same price, adjustments to price of boots will be made).

Our Return Policy is pretty simple; we have a $10.00 Per Item Restocking Fee on any boots that are Returned for a Refund (we must charge this due to our shipping, processing and handling fees). We do Guarantee your boots to be Free of any Defects for we sell only BRAND NEW Boots. Any Refunds Given to orders will not be Credited back their Shipping Charges only the price of boots minus restocking fee. We have to tried to detail everything we could on this page and hope that you will continue to do business with us. We try to help all of our customers have a very good shopping experience. If you have any questions or comments feel free to email us at info@cowboybootsonline.com

PLEASE REMEMBER IF YOU ORDER WRONG SIZE (size on order form and you refuse your package) ON THE WEB-SITE THERE WILL A $25 Charge For This.

Please make sure when you return the boots or shoes to us that you include your Name, Address, Phone # and Your 18 digit Order #  or the Packing sheet in Ariat Box, Justin Box, Dan-Post Box or other Vendors Boxes (ALL our SHIPMENTS will have PACKING SLIPS)

Our Return Address:

CowboyBootsOnline.com
Returns
303 S Lindell St
Martin,TN 38237

 


Contact cowboybootsonline.com at 1-877-609-6655 or 1-800-634-1468 for our friendly customer service.

  Cowboy Boots Online is an Upfront Merchant on TheFind. Click for info.